Troubleshoot notifications

Resolve the most common bot notification problems using the guidance provided in the following sections. See also Troubleshoot bots.

Why are notifications only sent to the app creator?

While the app is in test mode (that is, it has not passed a deployment check), any notifications sent from a bot are delivered to the app creator only. This ensures that you do not inadvertently send email messages, SMS messages, or notifications, or post HTTP messages while debugging your bot.

Why is there no Notification Device Token present for a user?

If a notification recipient does not have a Notification Device Token, the following error is returned in the audit history log: Warning: No notification sent to 'someuser@somesite.com' because no Notification Device Token is present for this user. 
For more information about this error, see How AppSheet processes notifications.
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