Notification

The AppSheet Help Center documentation can now be viewed in Japanese - AppSheet ヘルプセンターのドキュメントが日本語で表示できるようになりました。. Learn more

Sync, restart, or reinstall AppSheet

Sometimes an application needs to be reset or restarted to recover from an error. 

Sync

When you Sync the AppSheet app, the latest version of the app definition and data is always returned.

Restart

When you stop and restart the AppSheet app, the AppSheet app is reset to its starting state, and any software updates to fix AppSheet bugs are applied. 

Stopping AppSheet on Apple iOS

  1. Double-click the Home button to see your most recently used apps.
  2. Swipe right or left to find the AppSheet app.
  3. Swipe up on the AppSheet preview to close AppSheet.

Stopping AppSheet on Google Android

  1. Launch the recent applications menu.
  2. Swipe right or left to find the AppSheet app.
  3. Swipe up on the AppSheet preview to close AppSheet.

Reinstall

Uninstalling and reinstalling the AppSheet app from the Google Play Store or the Apple App Store has the same effect as stopping and restarting the AppSheet app. 

This is a simple way of stopping and restarting the app. Many people do not know how to stop and restart an app. They may think they have stopped the app, but it is still running in the background on their mobile device. That is why asking your users to uninstall and reinstall the AppSheet app is sometimes the simplest way to get them to restart the AppSheet app.

Sometimes users will uninstall and reinstall the shortcut icon for their app. This does nothing useful. At best, it will refresh the shortcut icon logo.

Was this helpful?

How can we improve it?

Need more help?

Try these next steps:

Search
Clear search
Close search
Google apps
Main menu
11712556650335298480
true
Search Help Center
true
true
true
false
false