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I’m not getting notifications on my watch

If your watch doesn't vibrate when you get a notification or you're not seeing notifications at all, try the troubleshooting steps below. Check your watch after each step to see if notifications start working. 

Phones running Android 5.0 and up

Make sure your interruption settings aren’t set to "None"

When your interruptions are set to "None," your watch won’t vibrate for any new notifications. If you change this setting on your watch, it will also change on your phone (and the other way around).

To change interruption settings: Swipe down from the top of your watch’s screen to see notification options. Tap to choose None, Priority only, or Show all.

Learn more about managing interruption settings on Android 5.0.

Phones running Android 4.3 or 4.4

Make sure your watch isn’t muted

When your watch is muted, you’ll see a Mute icon on your screenNotifications off, and your watch won’t vibrate for new notifications.

To mute or unmute: Swipe down from the top of your watch’s screen until it vibrates. You’ll see the word "Mute" or "Unmute".

All Android phones

Make sure your watch isn’t in Theater mode

If your watch is in Theater mode, notifications won’t appear and your display will be turned off.

Here’s how to turn off Theater mode:

  • If your watch has a power button: Press it twice quickly.
  • If your watch doesn't have a power button: Tap the screen twice quickly.

Learn more about Theater mode.

Make sure that you’re getting notifications on your phone

Your watch uses the notification settings you have on your phone, so if your phone doesn’t vibrate or make a sound for an app, your watch won’t vibrate.

Make sure you haven’t turned off (blocked) notifications for specific apps

How to check if you blocked an app

  1. On your phone, open the Android Wear app  .
  2. Tap the Settings icon Settings.
  3. Tap Block app notifications.
  4. You’ll see a list of any apps that are muted.
  5. To unmute, tap the Notifications off next to the app’s name, and it will be removed from the list.
Make sure app notifications and system notifications on your phone are turned on

App notifications

If a specific app’s notifications aren’t showing up, open the app on your phone and check its settings to make sure notifications are turned on.

System notifications

You can also check the app’s system notification settings on your phone to make sure system notifications are turned on. Here's how:

  1. Open your phone’s Settings app.
  2. Under "Device," tap Apps.
  3. At the top of the screen, swipe from right to left over the word "Downloaded" until you see "All."
  4. Find the app you want to check, and tap the app name.
  5. At the top of the screen, make sure the box is checked next to "Show notifications."
Check that your phone is connected to the Internet

Try opening a website on your phone, such as news.google.com, to make sure you are connected.

Make sure your watch is paired with your phone or tablet

If your watch isn’t paired, you’ll see a cloud with a line through it disconnect on your watch’s screen. You can learn more on how to pair your watch to your phone, or try some steps to troubleshoot pairing.

Try restarting your phone and your watch

You can restart your watch through Settings or restart through your watch's hardware, if available.

Check that these apps are up to date: Google Play Services, Google, Android Wear
  • Google Play Services app version 6.5.87 or above
  • Google Search app version 4.0.0 or above
  • Android Wear app version 1.0.4 or above

How to check your app version

  1. Open your phone’s Settings app.
  2. Under "Device," tap Apps.
  3. At the top of the screen, swipe from right to left over the word "Downloaded" until you see "All."
  4. Find the app you want to check, and tap the app name.
  5. The version info will be at the top of the screen, under the app name.

Some phones have different Settings. Check with your manufacturer if needed.

How to update your apps

  1. On your phone, open the Google Play Store app Play Store.
  2. Tap the Play Store Play Store and then My Apps to view your downloaded apps. Apps with available updates are labeled "Update."
  3. Select individual apps to update or tap Update all to download all available updates.

Tip: In some cases, you may need to restart your device to update an app.

 

​If none of these steps work, try resetting your watch to factory settings.

Andrea is an Android expert and author of this help page. Help her improve this article by leaving feedback below.

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