Block people from using specific apps or games

You can prevent people from using specific apps or games on your Android TV by setting up a restricted profile.
If you’re using a restricted profile, you cannot:
  • Access or make purchases in the Google Play Store app
  • Use third-party apps that don’t use Google sign-in

Set up a restricted profile

  1. From the Android TV home screen, scroll up and select Settings Settings.
    • If you don't see this option, scroll down.
  2. Scroll down to 'Personal', and select Security and Restrictions Lock and then Create restricted profile.
  3. Set a PIN. You'll use this to exit the restricted profile.
  4. Choose which apps the profile can use.
  5. When you’ve finished, on your remote, press Back Back. From here, you can:
    • Use the profile
    • Adjust the profile settings
    • Delete the profile

Use, edit or exit a restricted profile

From Android TV’s home screen, scroll up and select Restricted Profile Restricted profileTip: If you don't see this option, scroll down.
  • Use a profile: Choose Enter restricted profile.
  • Edit a profile: Choose Allowed apps.
  • Exit a profile: Choose Exit restricted profile.

Exit a restricted profile without the PIN

Important: If you forget the PIN to your restricted profile, to exit the profile, you must do a factory data reset. A factory data reset erases all saved information, like apps and channels.
  1. At the top, select Settings Settings.
  2. Select Storage and reset and then Factory data reset and then Erase everything.
  3. Confirm that you want to reset your device.
Tip: For help with hardware-related issues, contact your device manufacturer.

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