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Assistance with Android Pay NFC acceptance

Please use this form if you are a merchant with questions on how to accept Android Pay or would like to report issues accepting Android Pay in your store.

Before submitting, please refer to our troubleshooting guide to confirm that the issue is not specific to the customer’s device or your payment terminal.

Please enter your first name.
Please enter your last name.
Please enter your email address.
Issue type *
Please provide the time zone
Please provide the address of where the Android Pay failure occurred
Are other NFC payment options working? *
* Required field