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Check if your phone can make in-store payments

To pay in stores using Android Pay, your phone must support NFC (near-field communication). When you place your phone over a payment terminal, NFC sends your payment information to the store so you can make your purchase.

If you set up Android Pay on your device and added a card but you’re having trouble paying in stores, check to make sure your phone has NFC and that it’s turned on.

Find out if your phone has NFC

Note: This info can differ depending on your device and your Android version. If the instructions below don’t work, visit your device manufacturer’s help center for more info.

  1. Open your device’s Settings app.
  2. Under "Wireless & networks," tap More.
    • If you don’t see this option, look for a similar one like "Connections" or "NFC" for example. You may need to tap More to see other settings.
  3. If you see the option NFC or something similar, you can make payments in stores using Android Pay.

Turn NFC on

If your phone supports NFC, you might need to turn it on before you can use it.

Note: This info can differ depending on your device and your Android version. If the instructions below don’t work, visit your device manufacturer’s help center for more info.

  1. Open your device’s Settings app.
  2. Under "Wireless & networks," tap More.
    • If you don’t see this option, look for a similar one like "Connections" or "NFC" for example. You may need to tap More to see other settings.
  3. Turn NFC on. If you don’t see this option, look for something similar like NFC and payment, for example.

Still need help? Contact us

If you’re still having trouble, contact us for more help.

PC is an Android Pay expert and author of this help page. Help her improve this article by leaving feedback below.

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