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Set up Android Pay

You can use Android Pay to make quick and easy purchases with your phone at contactless terminals in stores, in supported apps, and on your Chrome mobile browser with participating merchants. The app is free to use. Here are some of the places you can use it.

If you're a GSuite user with an email address that ends with the domain name of your school or work organization, your administrator may not let you use Android Pay. To use Android Pay, use or create a different Google account or contact your administrator. Learn how to add a personal Google account to your device.

Note: Go here if you need help deciding between Google Wallet and Android Pay.

Get Android Pay

To get Android Pay, you'll need to check that you have an Android phone running Kit Kat (4.4) or higher.

To make in-store payments, your phone also needs to support NFC (Near Field Communication) and HCE (Host Card Emulation). To check for NFC, look for it in your phone’s Settings app. E-Money users in Japan require a Osaifu-Keitai compatible device (but do not require HCE).

You can make in-app payments even if your phone does not have HCE.

Download Android Pay.

Note: Contact your provider with questions about device compatibility.

Set up

To set up Android Pay:

  1. Open your phone’s Settings app and make sure NFC is turned on.
  2. Open the Android Pay app and follow the setup instructions.
    • You may need to set up a PIN, pattern, password, or fingerprint screen lock.

After you get set up, here are some next steps:

Devices that aren’t compatible with Android Pay

If you’re having problems getting set up or see the message "Android Pay cannot be used," it might be because of changes to your software or the type of phone you have.

Android Pay won’t work with phones that are:

  • Running a version of Android prior to Kit Kat (4.4)
  • Running developer versions of Android
  • Rooted, custom rom, or where the factory software was modified
  • Using Samsung MyKnox
  • Untested and haven’t been approved by Google
  • You have an unlocked bootloader on your device

Device models that don’t support Android Pay include:

  • Elephone P9000
  • Evo 4G LTE
  • Nexus 7 (2012)
  • Samsung Galaxy Note III
  • Samsung Galaxy S3
  • Samsung Galaxy Light

 

PC is an Android Pay expert and author of this help page. Help her improve this article by leaving feedback below.

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