Запрашиваемая страница в настоящий момент недоступна на вашем языке. Вы можете перевести ее с помощью Google Chrome.
Feb 3, 2021

Google assistant says "Something went wrong, please try again" for all commands and apps

Whenever I give a command, Google recognizes what I say, but then says "something went wrong, please try again". It says the same when I touch the weather app. It was working for months and then suddenly stopped last week. I tried uninstalling the android auto app and reconnecting my phone as well as clearing out the cache on the Google apps.
Locked
Informational notification.
This question is locked and replying has been disabled.
Community content may not be verified or up-to-date. Learn more.
Last edited Feb 3, 2021
Recommended Answer
Sep 28, 2021
Hi everyone, 
 
It would be great if you could send us a bug report from your phone to diagnose the root cause of the issue. We'll send an email with the instructions on how to capture a bug report. Please reply directly to the email with your information.
 
Thanks!
 
Community Specialist Akash - Android Auto Team recommended this
Helpful?
Recommended Answer
Sep 2, 2021
Hi everyone,

Thanks for your feedback. The Assistant team has rolled out a fix. If you’re still experiencing the issue, please let us know along with the details of the Google app version you are using. Thanks!
Community Specialist Pawan - Android Auto Team recommended this
Helpful?
Recommended Answer
Mar 8, 2021
Hello all, 

Thanks for letting us know that you’re having trouble and receiving a “something went wrong please try again” message when trying to use Google Assistant. To help our engineers understand the problem, we would like you to send us a bug report. 

If you would like us to send you steps to create a bug report, fill out the form below.


Hope this helps.
Last edited Mar 8, 2021
Nandini T recommended this
Helpful?
All Replies (118)
Aug 9, 2021
Same on LG Velvet. I was going to trash the phone and go to a Samsung. Probably not worth it. One reason I bought the new car I did was the supposed Android Auto compatibility. Subaru dealer won't even try to be helpful.  BIG disappointment. And clearly AA doesn't care, based on the responses to this thread.
Aug 10, 2021
I'm having the same problem on Android Auto with my Galaxy S 21 when plugged in or on Bluetooth. When on Bluetooth it first says "you must unlock your phone ". This never happened with my old phone. It must be Android 11 or the Galaxy S21 that introduced the problem. Any solutions?
Recommended Answer
Sep 2, 2021
Hi everyone,

Thanks for your feedback. The Assistant team has rolled out a fix. If you’re still experiencing the issue, please let us know along with the details of the Google app version you are using. Thanks!
Community Specialist Pawan - Android Auto Team recommended this
Sep 2, 2021
Just got an email about a problem i had. (I can't even remember when). The problem was resolved, or everything started working properly again a long time ago. No idea how or why at this point, so.... thanks?  I guess?
Last edited Sep 2, 2021
false
17686022092453064003
true
Search Help Center
true
true
true
true
true
105835
Search
Clear search
Close search
Main menu
false
false