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6/18/19
Everytime my phone is fully charged up to 80% charge the give me a charging error and shuts down. 0 Recommended Answers 2 Replies 0 Upvotes
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When my phone is full charged over 80% charged android auto gives me a charging error and then shuts down. It restarts almost immediately connects and then displays the same charging error and shuts down a gain and keeps repeating until I finally unplug. If the phone is under 80% it works fine. As soon as it get to fully charged the charging error starts appearing and the shutting and restarting process begins. It is very annoying especially when listening to music or using GPS. I have changed the cables tried everything I could nothing works. I have reported it To Honda they say it is an app issue. I have a 2018 Honda Civic and my Phone is a Samsung Note 8. Thank you.
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Hi Orest,

Thanks for reaching out. If you could please let us know how frequently the issue occurs (ie 100% happens on every launch) it would help us better troubleshoot the issue. Other apps running on the phone may affect the behavior of Android Auto. Our engineers recommend to try closing all other running apps prior to launching Android Auto.

You can also try clearing the cache for Google Play Services and Android Auto.

To do so:
Open phone Settings > Apps & notifications > Android Auto > Storage > Clear cache and clear storage
Open phone Settings > Apps & notifications > Google Play Services > Storage > Clear cache and clear storage
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7/7/19
Happens to me too. 2018 Honda Civic Type R and Samsung note 8. It comes on always above 80%, usually closer to 88 or 90% and it will disconnect then reconnect constantly.

Ive tried a ton of different cables, even ordering the anker ones recommended, resetting oh one, head unit and nothing works. I don't know what else to do. 
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