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why can I not receive SMS messages 0 Recommended Answers 8 Replies 11 Upvotes
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I have a New 2020 Kia Sorrento S with Android Auto. I am not receiving text messages even though i have it enabled. I am receiving FB Messenger which i have disabled is this a flaw, should i disable my SMS will it work then what is the issue. I am using an Samsung S20 Ultra running Android 10
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Hi,

Thanks for reporting this issue. We've forwarded your experience to the rest of the team. We'll reach out to you if we need more information. Thanks!
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I'm having the same issue. I have a 2020 Mazda cx30 and everything works, but no text notifications. My mazda infotainment software will recieve them but android auto doesn't pick them up. All notifications are enabled and dnd is not on. I can send a text, receive calls, etc but no notifications. I am using a Note 20 Ultra. Please help me with this.
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Same issue.  I'm guessing you're using Google Messages for texting and are enrolled in beta?  There are 3 possible temp solutions until Google fixes this.  Turn off RCS (Chat) in Google Messages and then use a different SMS app.   Install a previous version of Android Auto, turn off auto update for it in the play store; or, as posted by a different user, un-enroll from the beta program in Google Messages, uninstall and re-install Google Messages.
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Hi everyone, 

It would be great if you could send us a bug report from your phone to diagnose the root cause of the issue. We'll send an email with the instructions on how to capture a bug report. Please reply directly to the email with your information.
 
We understand this could be difficult under the current COVID-19 circumstances, and we would only like to ask you to participate at your own convenience. 
 
Thanks!
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Aashi

Please send me instructions on how to capture a bug report. I can't remember the last time I received notification of an incoming text message.
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How do I receive a bug report? Also AA doesn't stay on in my 2019 Tahoe or constantly hours on and off.
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How about you tell your developers to stop screwing with the app and once we have all our features stop tweaking it? You know, because if it ain't broke DON'T BREAK IT! I swear this happens every 2-3 months and lasts for the same duration, you need to tell their bosses to fire them and hire a team who won't screw us over
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I have the same issue, sort-of.  I'm running Ford Sync on a 2020 EcoSport with Android Auto 5.8.604354 on a Samsung Galaxy Note 10, running Android 10.  Android Auto does not recognize texts that come from any of my contacts that also use better Galaxy phones, Note 8, Note 9, and S9. Only way I know I got a text is the screen will move from the Sync screen to the AA screen, but AA doesn't show it, nor can it read it.  My 4 primary contacts use these and they do not go through, ever.  When not connected to AA, these texts show up fine on the Ford Sync.
I've updated everything, cleared cache, etc.  I even tried downloading google messages, and then absolutely nothing would go through.
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