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Android Auto is constantly losing connection with Huawei P30 Pro 1 Recommended Answer 78 Replies 67 Upvotes
Finally I've reached the point that I'm getting frustrated!
I upgraded from Samsung Galaxy S8+ to Huawei P30 Pro 1.5 weeks ago. I really like the P30 Pro but it's constantly crashing/losing the connection to my car!
I connect my P30 Pro via USB-C Cable (already tried 3 different cables incl. original one) it's losing the connection randomly, sometimes that happens after 5 minutes, on other days after 38 minutes. Then I have to restart my SEAT Easy Connect (Infotainment) this takes a while and then I can reconnect my phone, this never happened to my S8+ before.
When Android Auto is losing the connection it's closing everything on my phone so there is no error code displayed, also the USB-Port is completely dead my phone is not even charging anymore!
Here some stuff that I've already tested.
- Three different high-quality USB-C cables incl. the original Huawei cable.
- Second USB-Port from my car tested.
- Cleared cache and deleted data from Android Auto and Google Play Services
- I've excluded AA and all AA-relevant apps from Huawei Task-Killer
- I've excluded AA and all AA-relevant apps from battery optimization
- Turned on debugging mode in the console, also for AA-App.
- Changed the USB-Connection from Charge only to MTP (but its constantly changing back to charge only)
- I've done a factory reset and downloaded all updates.
- Made a reset of my car's head unit.
But still, nothing helps! And that's really annoying because I drive a lot and I really like AA and of course I need it!
@Google or someone else! Please help me to fix my problem! I want my Android Auto back!
By the way, I've already submitted the form that I saw in this community. :)
Here some additional data to my phone & car:
- Brand: Huawei
- Model: P30 Pro
- Android Version: 9.0
- EMUI: 220.127.116.11 (C431E4R2P2) GPU Turbo
- CPU: Huawei Kirin 980
- RAM: 8 GB
- Android Security Patch: 1. April 2019
- Brand: SEAT
- Model: LEON 5F
- Head Unit: SEAT Easy Connect / Media System Plus
- Software Version on Head Unit: 0359
If you need anything else, please let me know!
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