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5/7/19
Text messages will not read, audio skipping while playing, audio connection issues. 0 Recommended Answers 4 Replies 12 Upvotes
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Hello,

I am having three separate issues with Android Auto:

  1. When a text message is received, I am unable to play the text message with the play button. When I click on the play button, the Google Assistant dots bounce but no audio plays.
  2. When listening to audio through Google play music / YouTube / Pandora, the audio will skip or cut out randomly. I am unable to pinpoint the issue or any rhyme or reason as to why this is occurring.
  3. When connecting my phone to Android Auto, the display always comes up, but the audio does not always forward into Android Auto. It seems to be related to Bluetooth, as when I toggle Bluetooth off, the audio comes back into Android Auto. I would disable my Bluetooth when driving, however when connecting to Android Auto Bluetooth enables on it's own or re-enables so that is not a viable workaround.

I have tried this with two different phones as I recently received a warranty replacement device and it is happening on both. I have also tried multiple USB Type-C cables and all issues persist.

Specifications of my hardware / software:

Vehicle: 2019 Subaru WRX Premium
Phone make & model: Pixel 2 XL
Android OS version: Android Q Beta 2
Android Auto app version: 4.2.591444
Google Play services version: 17.1.22
Are you using Android Auto on your phone screen or car’s display? Car display
Media app name & version:
  • Google Play Music, Version 8.19.7938-1.M
  • Pandora, Version 1904.2.1
  • YouTube, Version 14.17.53
Does the issue occur outside of Android Auto app? No
All Replies (4)
6/17/19
I'm having the same exact issue. I cant figure out how to fix it & neither can the VW dealership where I bought my car a year ago
Last edited 6/17/19
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7/31/19
Im having the same issue #2 with my Pixel 3 and Im driving a 2019 Mazda 3 Hatchback. Sound playback will randomly cut out, its more noticeable when playing music but I've had the assistant voice cut out as well. I work in IT and I know not all USB C cables are created equal, so I've actually purchased several USB cables and tried them (Anker ones seem to work best) but the issue persists. 

The only half solution I found was to use a short cable. Disable Bluetooth before plugging in the phone. Try the sound if it works then sweet if not unplug and try again. I'll note that my car has two USB ports and both work for Android Auto, sometimes switching the usb plug (after disabling bluetooth) seems to work. Bluetooth turns right back on when you plug it in.
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8/3/19
Same here. Audio skips. 2019 Altima. Perhaps these cars are using similar components/software, but my gut says the problem lies within Android Auto considering how widespread it it.
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8/3/19
also been experiencing issue #2 for quite some time. Audio on Spotify, Google music, etc will cut out for 1-10 seconds during most songs
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