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Error message: N/A
Were you able to connect to Android Auto prior to the issue? Yes
Car / head unit make & model: 2016 Honda Civic, 2017 Honda CRV, and 2019 Honda Civic
if you use Android Auto on your car display: Yes
Phone make & model: Pixel 3 XL
Android OS version: 9 (April 5, 2019 Security Patch)
Android Auto app version: 4.1.590944-release (March 18, 2019)
Google Play services version: 16.0.89 (100400-239467275)
Was able to connect to both the 2016 Honda Civic and 2017 Honda CRV previously. Around the end of February/early March time frame, connection to the 2016 Honda Civic was intermittent.
Suspecting a cable issue, I tried a new cable. The connectivity was still intermittent and eventually stopped working all together.
I attempted to connect to the 2017 Honda CRV without success with any of the three cables I had.
I performed a factory reset on the phone and was still unable to connect.
I contacted Pixel support and they directed me to this forum for support.
About a week ago, I was able to connect to the 2019 Honda Civic for approximately a day and a half and then it stopped working again; no changes to the device that I could find.
I suspect this is a hardware issue but Pixel support will not replace the phone under warranty until the Android Auto Support Team is involved.
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