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4/15/19
Volume adjustments not working 0 Recommended Answers 107 Replies 91 Upvotes
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Last edited 7/2/19
Update: seems to be working fine without further issue. Conveniently, days after original post an update to AA was pushed and the screen resolution on my car's display now shows the artist.. Seems aspect ratio bug was fixed. Some minor bugs here and there still exist, but that's life these days, right? Thanks everyone for pushing this issue up the ladder enough that something got done about it. Cheers

The past few days, in top of realizing the night mode issue is real, that my music volume is not adjustable.

Using pixel 3 and driving 2018 Honda accord. 

Main issue is that I cannot use my phone, steering wheel buttons, or display knob to adjust music volume with AA. I get a 1-10 adjustment bar which seems to adjust nothing, whereas normal music volume I use is between 12-15. I've tried restarting my phone, car off and on, and this continues through multiple days now. 

Also, small gripe, but since day one screen resolution doesn't adjust to allow me to see the artist on any song from the music display. I cannot Maa annually adjust either. Minor inconvenience, but I shouldn't have to look at my phone for an artist name. That defeats the purpose of AA.
All Replies (107)
5/18/19
I got similar issue. When I plug my phone in my radio volume drops and can't adjust it. I have to unplug and replug my phone in a few times for it to work properly. 

Need to resolve the issue it's so annoying
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5/22/19
confirmed here as well on my Ford Mondeo Sync 3, Pixel 3 XL - on mine 90% of the time it locks onto the Prompt (Nav) volume rather than the Audio volume. I can unplug it and plug it in several times before the volume adjust the music volume rather than prompts.
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5/23/19
Im seeing the same thing with my Ford Escape and Pixel 2x.  When I plug my phone in I am only able to to adjust the prompt volume, not the media volume.
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5/23/19
Not working in Ford Focus with Sync 3 + Pixel 3.. Sometimes, reseting the AA works...
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5/26/19
Getting same behavior on 2016 Ford f-150 with AA and pixel 3. What's going on?
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5/26/19
Okay, I cleared the AA cache in the pixel 3. That seemed to do the trick. Hope this helps others too
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5/27/19
2017 F-150 with same issue. Trying to figure out how to clear the AA cache.

If I can't fix this, I'll have to return my One plus 7 Pro and go back to iPhone and CarPlay.

Phone integration is my favorite thing about the truck, except for the fact it's a truck.
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5/27/19
I am facing the same issue on My Ford ecosport Sync3 stereo. The audio volume drops of minimum and the only volume setting which can be adjusted is the prompt volume, which also doesn't seems to adjust. Dear Developers, please fix this issue.
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5/27/19
Same issue here!
Ford Mondeo Sync 3 and Huawei P20 Pro.
The audio volume can't be changed.
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2 days
My radio volume has been working the last week.  Maybe this problem is resolved?
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