This content is likely not relevant anymore. Try searching or browse recent questions.
This post is a trending issue.
Volume adjustments not working 0 Recommended Answers 107 Replies 91 Upvotes
1 Recommended Answer
$0 Recommended Answers
Last edited 7/2/19
Update: seems to be working fine without further issue. Conveniently, days after original post an update to AA was pushed and the screen resolution on my car's display now shows the artist.. Seems aspect ratio bug was fixed. Some minor bugs here and there still exist, but that's life these days, right? Thanks everyone for pushing this issue up the ladder enough that something got done about it. Cheers

The past few days, in top of realizing the night mode issue is real, that my music volume is not adjustable.

Using pixel 3 and driving 2018 Honda accord. 

Main issue is that I cannot use my phone, steering wheel buttons, or display knob to adjust music volume with AA. I get a 1-10 adjustment bar which seems to adjust nothing, whereas normal music volume I use is between 12-15. I've tried restarting my phone, car off and on, and this continues through multiple days now. 

Also, small gripe, but since day one screen resolution doesn't adjust to allow me to see the artist on any song from the music display. I cannot Maa annually adjust either. Minor inconvenience, but I shouldn't have to look at my phone for an artist name. That defeats the purpose of AA.
All Replies (107)
I got similar issue. When I plug my phone in my radio volume drops and can't adjust it. I have to unplug and replug my phone in a few times for it to work properly. 

Need to resolve the issue it's so annoying
marked this as an answer
confirmed here as well on my Ford Mondeo Sync 3, Pixel 3 XL - on mine 90% of the time it locks onto the Prompt (Nav) volume rather than the Audio volume. I can unplug it and plug it in several times before the volume adjust the music volume rather than prompts.
marked this as an answer
Im seeing the same thing with my Ford Escape and Pixel 2x.  When I plug my phone in I am only able to to adjust the prompt volume, not the media volume.
marked this as an answer
Not working in Ford Focus with Sync 3 + Pixel 3.. Sometimes, reseting the AA works...
marked this as an answer
Getting same behavior on 2016 Ford f-150 with AA and pixel 3. What's going on?
marked this as an answer
Okay, I cleared the AA cache in the pixel 3. That seemed to do the trick. Hope this helps others too
marked this as an answer
2017 F-150 with same issue. Trying to figure out how to clear the AA cache.

If I can't fix this, I'll have to return my One plus 7 Pro and go back to iPhone and CarPlay.

Phone integration is my favorite thing about the truck, except for the fact it's a truck.
marked this as an answer
I am facing the same issue on My Ford ecosport Sync3 stereo. The audio volume drops of minimum and the only volume setting which can be adjusted is the prompt volume, which also doesn't seems to adjust. Dear Developers, please fix this issue.
marked this as an answer
Same issue here!
Ford Mondeo Sync 3 and Huawei P20 Pro.
The audio volume can't be changed.
marked this as an answer
2 days
My radio volume has been working the last week.  Maybe this problem is resolved?
marked this as an answer
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Unable to lock
Unable to unlock
Unable to pin
Unable to unpin
Unable to mark
Reported as off topic