/androidauto/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
This post has been marked as a duplicate of a trending issue.
-
4/11/19
How to fix audio cut out 0 Recommended Answers 58 Replies 89 Upvotes
1 Recommended Answer
$0 Recommended Answers
Last edited 6/1/19
When i am listening to my music through my car stereo over Android auto (jvc kw-m740bt) it will randomly cut out while driving or stopped. I have updated both firmware versions on my Google Pixel 3 and the stereo and nothing has resolved the issue. Help!
All Replies (58)
4/25/19
I have this too it's so annoying
 Disconnect the USB cable count to 5 and re connect it. 95% of the time this fixes it.
marked this as an answer
Helpful?
Hey Nate,

Thanks for the feedback. We are aware of an issue with using Spotify in Android Auto that has similar symptoms to what your describing. Does your issue occur in any other music app? To help us track this issue could you please fill out the following information.
  • Car make & model: if you use Android Auto on your car display
  • Android OS version:
  • Android Auto app version:
marked this as an answer
Helpful?
4/25/19
I'm seeing something similar on my Samsung S10 running Android Pie with Google Play Music. If I run the app outside of AA, audio is fine. But when I run it from within AA, tracks often cut out after a few seconds, and I receive a toast indicating there was an error with Google Play Music. It will keep doing this even if I try to move to another track.

Separate issue: I'm not sure why I'm only given the option to shuffle all my offline/downloaded music when launching Google Play Music from AA, rather than also showing me to simply resume playback on the whatever the active play queue was in the app.
marked this as an answer
Helpful?
4/25/19
Same issue with google play music on Autocar. It is impossible to listen music!
Last edited 6/1/19
marked this as an answer
Helpful?
4/26/19
@David, I'm having the same issue with my Samsung Galaxy S8 using Google Play Music. The audio will simply cut out for anywhere between 1 and ~15 seconds at random. Below are my details.
  • Error message: None Shown
  • Are you using Android Auto on your phone screen or car’s display? Car's Display
  • Does the issue occur outside of Android Auto app? No
  • Car / head unit make & model: 2019 Nissan Altima SR, Software version 0702
  • Phone Make & Model: Samsung Galaxy S8 (SM-G950U)
  • Android OS version: 9
  • Android Auto app version: 4.2.591444-release
  • Google Play services version: 16.0.91 (100408-244116403)
  • Media app name & version: Google Play Music, v8.19.7938-1.M
Last edited 4/26/19
marked this as an answer
Helpful?
4/26/19
Similar issue, can't play any online streaming music from within AA. Always have to play it outside and then start AA. I have OnePlus 6t with latest stable software and most recent version of AA, I use it on my phone. I can play downloaded offline music from Amazon music. Google play music is tricky one, it works occasionally. 
The apps that don't work from within AA- Spotify, Gaana, Amazon Music (online stream), TuneIn, 
Last edited 4/26/19
marked this as an answer
Helpful?
4/26/19
@Brian I'm having the same issue in my 2019 Altima. FYI I have this thread going to track the issue:

marked this as an answer
Helpful?
5/15/19
Yep same here! This error  
marked this as an answer
Helpful?
5/22/19
It's like everything else in these damn new  So stalled technologically advanced cars  the technology is more than the car software can handle

Android auto is no different
Last edited 5/22/19
marked this as an answer
Helpful?
14 hr
I have a an S10 Plus with Ceramic back. Google screwed up audio play playback on AA. I had the same problem in a Pixel 2 XL. The only solution I found so far was to go back once again to an IPhone. Google runs the systems, Google needs to lock down that Andoid Auto audio playback. If Microsoft can fix all of their little and enormous problems so can Google.
   If and when it ever costs them enough money in customer losses they will fix it. Financial losses are the only things that matter to Corporations.
marked this as an answer
Helpful?
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/androidauto/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/androidauto/profile/0?hl=en