Aug 21, 2024

Problem with Everand app

Has anyone else had trouble with the Everand audiobook app?

I've got a Galaxy S20 5G phone running Android 13, with Android Auto installed. The car is a 2018 Honda CRV. Until this week there was no problem playing audiobooks with Everand in the car. Now the display has disappeared when I'm listening to a book, so there's no pause or play button. The audio still plays, but the display is blank.

Strange.

I did re-install the Everand app on my phone, but that didn't fix it. And the Everand support people have no answer.

Thanks for any help,

Tony

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All Replies (9)

User 18281876061700718237

Aug 22, 2024

I have been having the same problem. Just started recently

User 2650726568525902810

Aug 22, 2024

I am having same problem, reported issue to Everand

User 711074751126221472

Aug 22, 2024

I have the same issue. I have a Pixel 7a with android 13 and using Android Auto in a 2024 Fiat 500e. Worked great until a week or so ago.

User 393257741980246679

Aug 23, 2024

Same here!!

User 393257741980246679

Aug 23, 2024

I contacted support they created a ticket for me so we will see if they can figure it out.

User 8792789499208416306

Original Poster

Aug 23, 2024

Great, thanks! Did you contact Android Auto support or Everand support?

User 18234591475206704055

Aug 24, 2024

I'm having the same issue, I have a pixel 8 pro. I even tried using Waze and that didn't help either.

User 9644849322984665564

Aug 24, 2024

Same issue 2023 dodge charger and Samsung s23+

User 4874241922474866508

Aug 27, 2024

I'm having the same issue. It's extremely frustrating.

User 17286162849318260645

Aug 27, 2024

I'm having the same issue. Samsung Galaxy S24 Ultra in a 24 camry hybrid.

I've opened a ticket with Everand support. They replied and had me try the following. It didn't work for me, but might work for you.

"Here's how to do this:

-Tap on the "Account" icon on the bottom right (the one that looks like a small person)

-Then, select "Downloads" from the list of options

Select "Clear cache"

- After that, you can exit that screen by tapping the back arrow at the upper left, and you're done!"

Also, they've got an app update coming out shortly that should hopefully fix the issue.

toolmakes

Aug 28, 2024

I tried that also, no luck, I would have to think its an Everand update issue, it seemed to star about 2 weeks back for everyone. have a Galaxy S23. Tried clearing cache in both Everand and Android Auto, uninstall and reinstalled both apps,and did a factory rest on Android Auto. Quite Frustrating.

Last edited Aug 28, 2024

User 8363556828548021697

Aug 28, 2024

Same problem here. '22 Ford Maverick & Pixel 6a, using Android Auto and Android 14. Everything is updated & caches cleared. Still have black screen. 🙁

Last edited Aug 28, 2024

User 8792789499208416306

Original Poster

Aug 29, 2024

I just updated the Everand app, and it looks like the problem is fixed! Thanks to them, and thanks for the solidarity from you folks!

User 8230038326946693959

Aug 31, 2024

I tried that and it didn't work. Sigh

Willa Brantley

Sep 3, 2024

Deleted Everand app and reinstalled but still doesn't work for me either