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Voice commands not working. 1 Recommended Answer 118 Replies 184 Upvotes
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Voice commands have completely stopped working now. Here's the link to my previous issue:(https://support.google.com/androidauto/thread/24386448?hl=en&msgid=24386448) where voice commands wouldn't work with messages. Currently, "Ok Google" or "Hey Google" will be recognized but nothing after that. The 4 dots oooo appear and move like it recognized I'm saying something, however it doesn't register what I said.
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Same here!   :(

  • Error message: none, it just shuts off and doesn't follow command
  • Are you using Android Auto on your phone screen or car’s display?  Car display
  • Does the issue occur outside of Android Auto app?  No.  The assistant works fine on my phone and Google hub at home
  • Car / head unit make & model: 2018 Ford explorer, Sync 3 interface.
  • Phone make & model: Galaxy note 10+
  • Android OS version: android 10, one UI 2.0 (Last update 2/1/20)
  • Google app version: 10.96.12.21.arm64
  • What did you say to Google? How was it recognized by Google? Nothing I say is recognized.   Music doesn't mute for command, it appears to listen and then 4 dots come up like it's thinking for a few seconds,  then it shuts off.  Can't make calls, get directions, play a song on spotify... it was all working until a week or so ago.
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Same here. In 50% of the cases, it would not respond at all. In the other 50%, it'd say "Who do you want to call?", without any connection to what the actual command was.

Cleared AA cache, deleted its data, then reinstalled, then reinited Google app. All in vain.


LG G7, Android 9, AA 5.0.500224-release

Update: another phone works fine, but it's on 500223 of AA.
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Me too! Any command I make seems to be "heard" and then the display shows what looks like "listening" to background noise. Then, the voice command prompt goes away as if nothing had been registered.

I uninstalled Android Auto, and reinstalled, and the problem persisted. This is with an LG G7 in a 2016 Honda Civic.
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The only thing I've been able to do to fix it temporarily is restart my phone AFTER I start my car.   Its dumb.
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If you join Google beta and update it should work. It did for me and others.
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