Jan 28, 2023

No option to enable personal results in my cars settings, how to enable?

I have a 2019 Subaru Ascent, firmware up to date, pairing with a Samsung S22 Ultra, up to date, using Android auto. Up to a few days ago the voice commands to call someone worked no issues. Recently, when saying "call wife", assistant will prompt me to "Enable personal results in my settings" but I don't see an option in my car head unit settings or on my phone. I can confirm that personal results are enabled on my other devices and my headphones, but can't find it on my car. Any suggestions?

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Akash - Android Auto Team

Community Specialist

May 25, 2023

Hi everyone,

Thanks for your feedback. We are happy to report that the Assistant team has applied a fix. Please update your Google app to the latest version, which should solve the problem.

Thanks!

The Android Auto team

Community Specialist Akash - Android Auto Team recommended this

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All Replies (5)

Mandy_WB

Feb 2, 2023

I have the same problem with my Nissan Rogue & Samsung S20 Ultra. Have had the car and phone for 2 years working fine when i said “hey google call [contact name]” everything worked flawlessly. In the last few weeks it stopped and now prompts me to “allow personal results in this car.” The setting does not exist anywhere in my android auto settings nor in my phone. Pretty frustrating.

Maura Godoy

Mar 12, 2023

Estou com o mesmo problema. Tenho um HB20 e o celular Samsug A32. Até dez dias atrás, tudo funcionava, agora, o google diz que não entende o que estou falando (já tentei até em inglês), ou diz que, quando for seguro, eu permita os resultados no carro!

Maura Godoy

Mar 12, 2023

Aguardo e-mail de orientação.

Pawan - Android Auto Team

Community Specialist

Feb 22, 2023

Hello,

Thank you for reporting the issue. We have forwarded this issue to the rest of the team. It would be great if you could send us a bug report from your phone to diagnose the root cause of the issue.

We'll send an email with the instructions on how to capture a bug report. Please reply directly to the email with your information.

Thanks!

Flaxseed Oil

Mar 7, 2023

More app updates this morning, tested, worked as it should.

Unfortunately when I look at my app update history it has nothing for today so I am not sure what the fix was.

So make sure all your apps are updated and hopefully it starts working for you too.

Flaxseed Oil

Mar 7, 2023

Just had an Android Auto app update. Tested, worked as it should.
Here are the before and after build numbers.
Much thanks to those who got this fixed. 👍

Giuseppe Sannino

Mar 14, 2023

You can enable personal results in Google assistant settings on your phone.

JAfiat

Mar 14, 2023

I had the same issue using wireless android auto All permissions allowed. I unpaired my phone then reconnected via USB and problem solved and works with wireless android auto again.

Akash - Android Auto Team

Community Specialist