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9/10/19
Assistant/Voice Command Not Working 0 Recommended Answers 169 Replies 293 Upvotes
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Last edited 9/10/19
I can no longer use the Assistant in Android Auto. Hitting the "mic" button or saying "Hey Google" only gives me the chime/beep and then it disappears immediately. It almost sounds like a double beep over top of each other. This started before the update to Android 10.

  • Error message: No error message
  • Are you using Android Auto on your phone screen or car’s display? Car's display
  • Does the issue occur outside of Android Auto app? No
  • Car / head unit make & model: 2018 Subaru Crosstrek Limited
  • Phone make & model:  Google Pixel 3XL
  • Android OS version: 10
  • Google app version: (Settings > Apps (or Apps & notifications > App info) > Google) Google App Version 10.57.4.21.arm64
  • What did you say to Google? How was it recognized by Google? (You can check https://myactivity.google.com/myactivity) - I've said "Hey Google" or "OK Google" and it chimes quickly and goes away.
All Replies (169)
9/10/19
Same problem here. Mine started after updating to 10 and restoring factory settings.
Last edited 9/10/19
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Hi Patrick,
 
We will update this thread for the "double beep" issue. Thanks!
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9/12/19
Same problem, I have mate 10 pro, and after the last update of Android auto, when I push the mic button on my screen or the button on the Steering wheel I just ear a double beep and the voice recognition close.
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9/12/19
I have exactly the same issue. Pixel 2 XL with Android 10 and the car is a KIA Niro Plugin hybrid. It worked just fine before the update to Android 10.
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9/12/19
Mine is doing the same thing on Pie with OnepPlus 6T.  Driving me nuts no pun intended!
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9/12/19
The fix for this is leaving the Google app beta program!  Follow this link and and leave the beta program and then reinstall the non-beta version.

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9/12/19
I can confirm Nicholas' findings. I switched to the Google beta app to fix Assistant issues with my Pixel Buds -- worked perfectly. Unfortunately, it also messed with assistant functionality in AA as many in this thread have noticed...

Switched back to the latest release Google app 10.49.11.21 and everything in AA works as intended. Now if they could just fix the issue with my Pixel Buds...
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10/3/19
I'm having this issue as well with Android Auto on a Samsung s10e since the Android Auto update.   I tried the Beta Test link that I've seen on multiple threads but when I click the link it asked me to Join Beta so I'm pretty sure I'm not in it already.  Google Assistant works fine otherwise but doesnt respond when phone plugged into my car.   It's  a Honda Accord 2019.
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10/10/19
Same issue for me. Not in beta program and Assistant stopped working at least a week ago.

2017 VW Passat
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1 hr
Works for me again too!
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