May 28, 2021

Music/Audio becomes choppy in AA using wifi when switching to any other app while playing

Hi
I am using AA throught Wifi/bluetooth on my BMW X5 G05. After the update couple of months back to new version of AA, the Music on Spotify or youtube music  would become very choppy  if I switch to any other app or if there are any notification received like message or when the car swnsors generate any alert. It is like every other second of the music is cut off. The only way to get rid of this would be to disconnect from AA by turning off wifi and bluetooth and then connect to AA again. But after that the same thing would happen again.
Please advise any fix for this.

Phone Samsung Galaxy 20FE 5G
Car Model : BMW X5 G05
IDrive Version 7
Android Auto Version: 6.4.611714

Regards
Nitin
[Update: 09 Aug 2021] additional.issue observed is that when the music starts to stutter even the phone becomes very very laggy. Like if i try going to apps, the layout loads very slowly. But if I disconnect from AA by switching off Wifi and BT the phone immediately starts working normal. So something to do with how AA is doing the memory or CPU  management when relaying data of multiple apps over Wifi and BT.
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Last edited Aug 9, 2021
Recommended Answer
Jan 25, 2022
Hi everyone,
 
Thanks for your feedback. The Samsung team has implemented a fix for this issue in the Android 12 OS update. Please make sure your phone is updated to the latest version to receive the fix. It is rolling out now and will soon be available on all devices.
 
Thanks,
The Android Auto team
Community Specialist Anubhav - Android Auto Team recommended this
Helpful?
All Replies (108)
Jun 17, 2021
Are there no fix for this stuttering music played through AA? Happens on my BMW 218i Gran Coupe. First 5 minutes maybe playing well, then stuttering start and won't stop until next ride. Playing Spotify via Bluetooth connection without AA has no issues.
Jun 20, 2021
Same issue with my bmw x05 .. was wokng fine with my s10 but since I updated to s21 ultra, music stutters on every music app. Really annoying. Is there any solution?
Jun 20, 2021
Hey everyone,
 
Thanks for reporting this issue. We forwarded this issue to the rest of the team. We'll update with more information when it's available. Thanks!
Jun 20, 2021
Hello,
I have the same problem with my BMW G31 from the beginning (Oktober 2020) and a Galaxy Note10+ and other Android 11 mobiles. ;-)
Greetings
Norbert
Last edited Jun 20, 2021
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