/androidauto/community?hl=en
/androidauto/community?hl=en
1/24/17
Expert - Google Employee
Ernest - Android Auto Community Manager

[FAQ] Tips for choosing a compatible USB cable for using Android Auto

Not all USB cables will work with all cars. If you're having trouble connecting to Android Auto, try using a new USB cable.

Here are some tips to finding the best USB cable to use with Android Auto:

  • Use a cable that's under 6ft long and avoid using cable extensions.

  • Make sure your cable has the USB icon .

If Android Auto has stopped working in your compatible car:

  • Try replacing your USB cable - that fixes the issue in most cases!

Share with the community!

Have you found a USB cable that works well?  Let us know in the comments, and we’ll keep updating this post with your recommendations.

  • Brand name:
  • Model number:
  • Link:

Your friendly fellow gearhead,

Ernest, on behalf of the Android Auto team

Community content may not be verified or up-to-date. Learn more.
Recommended Answer
Was this answer helpful?
How can we improve it?
All Replies (262)
david.king
10/24/16
david.king
If you can, the best USB cable to use is the one that came with your phone :-)
10/24/16
Expert - Rising Star
ivan.yudhi
I'm looking for one myself. Currently I'm on Pioneer 4100 NEX, and I'm using a standard USB cable, with a USB C adapter from TechMate. It works with Nexus 6P, but it's not working for Pixel XL.

Looking either for a good USB C cable (which means I have to open up my dashboard.. sigh), or a better USB C adapter.
10/24/16
Expert - Gold
joeellett
By all means, avoid cheap no-name cables with AA. Life is too short to spend it debugging cable problems.

Some reliable brands that are relatively inexpensive and easy to find are:

Aukey
Tronsmart
Choetech

If you have a USB-C connected phone and a USB-A equipped AA head unit or auto, make sure that you search the comments on the adapter cable to see if Benson Leung has left a comment on whether or not the cable is safe. Benson is the preeminent expert on USB-C cable safety and he personally tests many of the cables from first and second tier companies.
10/24/16
Expert - Rising Star
ivan.yudhi
My USB C adapter was Benson Leung's approved. But it's still a hit and miss. I suspect it's the USB A cable that's a factor here, and the fact that the the head unit doesn't deliver much power. At least that's the explanation I get after talking to one of the Android Auto's Engineer last year. It won't charge the phone while it's being used, just good enough to sustain battery level.
Phil Nickinson
10/25/16
Phil Nickinson
Same(ish) for me. The cable I was using with the 6P works, at least until everything freezes after about 10 seconds.

The cable that came with the Pixel leads to display errors, and is completely frozen.
256 MORE
Anthony Leonardi
3/28/19
Anthony Leonardi
I have a Samsung Galaxy S9 and have been using a 3 foot anker  type C cable but it works only 40% of the time.  What Gives?   This is so frustrating that I am seriously thinking of going to an I Phone. 
 
This question is locked and replying has been disabled. Still have questions? Ask the Help Community.

Badges

Some community members might have badges that indicate their identity or level of participation in a community.

 
Expert - Google Employee — Googler guides and community managers
 
Expert - Community Specialist — Google partners who share their expertise
 
Expert - Gold — Trusted members who are knowledgeable and active contributors
 
Expert - Platinum — Seasoned members who contribute beyond providing help through mentoring, creating content, and more
 
Expert - Alumni — Past members who are no longer active, but were previously recognized for their helpfulness
 
Expert - Silver — New members who are developing their product knowledge
Community content may not be verified or up-to-date. Learn more.

Levels

Member levels indicate a user's level of participation in a forum. The greater the participation, the higher the level. Everyone starts at level 1 and can rise to level 10. These activities can increase your level in a forum:

  • Post an answer.
  • Having your answer selected as the best answer.
  • Having your post rated as helpful.
  • Vote up a post.
  • Correctly mark a topic or post as abuse.

Having a post marked and removed as abuse will slow a user's advance in levels.

View profile in forum?

To view this member's profile, you need to leave the current Help page.

Report abuse in forum?

This comment originated in the Google Product Forum. To report abuse, you need to leave the current Help page.

Reply in forum?

This comment originated in the Google Product Forum. To reply, you need to leave the current Help page.