When you experience an issue with Android Auto, you can capture and send us a bug report. A bug report is important because it gives our team detailed information about what happened at the time you had the issue.
Steps may vary slightly for different phone brands. For questions, please contact the customer support for your phone's manufacturer.
Note: It's important to capture the bug report immediately after you experience the issue so that your phone can log the details of that issue. Please complete the Initial Setup in advance and then continue with steps to submit a bug report while driving when you next experience the issue.
Initial Setup
Step 1. Prepare your phone & car
Step 2. Enable Developer Mode on your phone
Step 3. Enable Developer settings for Android Auto on your phone
To submit a bug report while driving
If you experience an issue with Android Auto while driving, complete the initial setup and follow these steps to submit a bug report.
Note: It is important to capture a bug report right after you see a problem. Do not unplug the USB cable or disconnect your phone from your car's infotainment system while you capture your bug report.
- Press and hold the Status Area on your car's infotainment screen until a notification appears to indicate a bug report has been requested.
- Drive until you replicate the bug.
- On your phone, tap the Android Auto bug notification to share the bug with Android Auto.
- When you are prompted to select an app to share the bug with, choose Android Auto and submit.
If your car's infotainment screen is unresponsive
To exit Developer mode after you send the report
Once you have sent your bug report, you may exit Developer Mode.
To exit Developer Mode on your phone:
- Go to Settings
Developer Options (or Settings
System
Developer Options)
- Change the toggle to OFF
To exit Developer Mode for Android Auto on your phone:
- Go to Settings
search "Android Auto" and select Android Auto Settings
- Select Menu
Quit developer mode