Dec 21, 2023

All contacts are routing to voicemail

I just noticed that everyone of my contacts has a new setting, "route to voicemail."  I've never noticed this before and I've been missing phone calls for the last couple of days.  Is there a way to modify that setting for my 400 contacts all at once?  I don't want to have to go into each contact and change that setting.  

Also, was this a recent change?
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Dec 21, 2023
Hello Fred Lipschitz,
 
That is a recently resurrected setting.  It was a setting that caused a stir when it was briefly removed, and it has been restored.  

If, when you bring up a contact, the setting says, "route to voicemail," that does not mean that contact's calls have already been routed to voicemail, it just means you have the option to "route to voicemail."  If you select that option, the setting will change to read, "unroute to voicemail."  

Essentially, all your contacts should, by default, show the setting, "route to voicemail," which means that's an available option... it does not mean the contact's calls are currently being routed to voicemail. 

Best,
Lilybell2 




Original Poster Fred Lipschitz marked this as an answer
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Recommended Answer
Dec 21, 2023
Hello Fred Lipschitz,
 
That is a recently resurrected setting.  It was a setting that caused a stir when it was briefly removed, and it has been restored.  

If, when you bring up a contact, the setting says, "route to voicemail," that does not mean that contact's calls have already been routed to voicemail, it just means you have the option to "route to voicemail."  If you select that option, the setting will change to read, "unroute to voicemail."  

Essentially, all your contacts should, by default, show the setting, "route to voicemail," which means that's an available option... it does not mean the contact's calls are currently being routed to voicemail. 

Best,
Lilybell2 




Original Poster Fred Lipschitz marked this as an answer
Kudos awarded by Fred Lipschitz:
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Dec 23, 2023
This is the stupidest logic I've ever seen. If it says"route to voice mail" in what world does that mean it's NOT actually routing to voice mail??? Why would you set to "unroute" if you want it to route??? 
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