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1/7/20
Invalid telephone number or area code not in google system? 0 Recommended Answers 9 Replies 24 Upvotes
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I'm trying to update my new cell phone number in my google account info and it keeps telling me my phone number is invalid. I tried multiple times with dashes, parenthesis, with Canadian prefix +1/without +1. Nothing works... The area code is new and I wonder if it has been added in Google. It's area code 672 (BC, Canada).

Thanks!
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1/9/20
Hi, I am having the same problem. Just recently switched from Fido to Public Mobile that gave me a new phone number, with an area code of 672, which seems to be unable to register with Google.

Thanks in advance
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1/9/20
Also having the same problem with the 672 from public mobile.  Can't use playstore because of it
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1/9/20
Hello! Welcome to the Community Forum - Android Help.
 
 
If you have any questions or problems let us know.
Best Regards, Hugs!
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1/9/20
I've done that but when I put my number in, it says my phone number isn't valid
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1/9/20
Alexandre I don't think you understood the problem before you posted.
 
Google does some validity checking of phone numbers entered to determine if they are valid numbers. The 672 area code only just started to be used in Canada in May of 2019. Someone at Google needs to update the list of valid +1 (USA and Canada) area codes to include 672 so it will be accepted as a valid phone number.

A related problem I am having is when I send friends text messages from my 672 number their Messages (SMS) app will not display my name even if they have added my number to their contacts. Have other encountered this problem too?
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1/10/20
Thank you for your reply. The instructions mentioned in your email were the ones that i tried to complete in order to change my phone number. Every time I've tried to add my new number, it says 'invalid number' in red.
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1/10/20
I think Kevin Bowers is correct and that the 672 area code needs to be added to the list of Google area codes. Clearly I'm not the only one having this problem. 
Incidentally, my name can't be saved with my phone number in my friends' contact list either... I'm recently with Public Mobile.
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1/11/20
I reported this problem to Koodo Mobile in hopes that if they report it to Google they might have more impact than us complaining. They gave me a new phone number (not 672-) so I no longer am experiencing problems. Good luck to everyone, I hope Google resolves this soon.
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1/27/20
 Hurry up Google and fix this. I also have a 672 number. The ball is in your court there’s nothing we can do.  And Google support, don’t tell us how to update our numbers. We know this. That’s why we’re posting here because it won’t work until you add 672 area code to your list!!
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