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Original Poster - Richie onyeka

12/17/19

Screen has a message that says unfortunately Gboard has stopped and also keyboard is unoperable 1 Recommended Answer 212 Replies 1312 Upvotes

Factory reset and problem is still popping up

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Privacy & Permissions / Malware / Security, Pie, Motorola

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Jo C

12/17/19

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Same here, switched to a previous version of the app and the problem continues

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Richie onyeka

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Eric Smith 8831

12/17/19

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Seeing this on a first-generation Moto G. Got repeated popup reporting that "Gboard has stopped." Made the mistake of rebooting -- can't unlock the phone because Gboard won't open to let me type.

Update: I plugged my phone in to its charger, rebooted it again, and left it overnight. This morning, Gboard was working again. I've switched to a pattern lock as a precaution.

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Richie onyeka

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Last edited 12/17/19

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Satyavir Singh

12/17/19

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1. Open Setting

2 Go to apps

3 Then open Gboard -> CLEAR DATA AND CLEAR CACHE

then you will find that your problem is solve

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Richie onyeka

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shivaram rathod

12/17/19

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Had the same problem, updated to the latest version released on 16th December 2019. Yes it works well now.

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Richie onyeka

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Google Employee Zak P - Community Manager

12/17/19

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We're aware of a bug in a recent update to Gboard users on Android 7.1 and below that caused the keyboard to crash for some users. A fix for this issue (8.9.14) has been rolled out; for most people, the app will update automatically which will resolve the problem. For some users, it may require a reset of their device for the update to take effect.

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Zak P - Community Manager

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Zak P - Community Manager · Accepted Answer · 2019-12-17T19:13:42.175193+00:00

We're aware of a bug in a recent update to Gboard users on Android 7.1 and below that caused the keyboard to crash for some users. A fix for this issue (8.9.14) has been rolled out; for most people, the app will update automatically which will resolve the problem. For some users, it may require a reset of their device for the update to take effect.