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Why does music stop playing when I lock screen?
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When using any music/media app other than native ones, the app crashes when I lock screen. So far this happens on poweramp, vlc, amazon music.

This is obviously very annoying, particularly when I have paid for the premium poweramp, and when my phone is my primary music player. 

This is the first time in my life I am seriously considering switching to apple as my phone is effectively useless as an mp3 player. 

I have found no solutions on the Internet. Poweramp have introduced a few features to stop your phone locking, but this keeps the screen permanently on which obviously drains the battery very quickly. 

What else is infuriating is that there is apparently no way whatsoever to contact Google directly about android products. Wtf? 

As I said, android 9 phones seem useless as an mp3 player. 

Is this issue going to be resolved or should I just get an old iPhone 8 or something?
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Hello Ashley, how are you?

I believe you will get the best answer after contact the Vendor of your App.
like Poweramp for an example.

If you need the link to get in touch with them.
Down below


Also for Android Issues, please check the other links:





To get support for other Android devices, visit your carrier's or manufacturer's support site.


Don´t Forget, Google will provide you support only for Google Products. such: 
Youtube
Chrome
Google Pay
Google Play and so on...

Click to check Google Products

I hope that helps.
If you have any additional questions, please, let me know.

Best Regards
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Relevant Answer
Hi Ashley - I have no such issues with music apps continuing to play while my screen is locked. I would recommend checking if you have background restrictions in place for your media apps.
 
https://support.google.com/pixelphone/answer/6090599#which_use_most_battery
 
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Same problem here, but only with Amazon Music. 
I've also tried all the tips I've found online and nothing has worked: background restrictions, battery settings, cache memory, app settings, reinstalled the app, etc etc etc. Getting super frustrated as I also paid for Amazon Prime so that I could have music. The app was working fine up until a week ago. 
Please any help or tips?
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Relevant Answer
Hi I just fixed this. I went to background app management and turned on all and then off and it started working. Now I restricted the apps that were restricted before and it still works.
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