May 9, 2022
Being monitored tracked
Can anyone give me tips advice? I can't sorbd money to get it looked at and I don't trust most apps.
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Last edited May 9, 2022
Although a FDR may be needed, it's best to ensure all account and device recovery options are in place before resetting.
Penny
Community Manager Aadil_Shaikh recommended this
All Replies (14)
Hi Dana. The best way to remove malware from your phone is to factory reset that will wipe your phone with the exception of the operating system that will remain on the latest version installed.
Resetting and starting again 'as new' will give the phone a completely fresh start and you should not be tempted to restore from a backup or reinstall your third-party apps. You should then only install those third-party apps you really need and use on a regular basis. Never install anything from 'unknown sources' and when installing from the Play Store, check ALL reviews and the date on which the app was last updated by the developer.
Please read the following carefully and before factory resetting, make sure you're aware of the exact same credentials (email and password) that are associated with the account you used when last setting up your phone. Without these you will not be able to access your phone.
Go into your Google Account > Security, download and save a set of ten, 8-digit backup codes that you can use to help you sign into your account from an unusual location or if you have problems signing in on a new or device you don't use often.
Our online security is our own responsibility. Never, ever give your private information to anyone even if you think they are 100% trustworthy as someday they may prove to be otherwise.
Don't lend your phone or other devices to anyone, ever.
If you think your credit/debit cards have been compromised, contact your bank/card company immediately and request they be cancelled and new ones issued. Never give your card information, ie/PIN number to anyone else to use on your behalf. If your cards are stolen and used to take money from your bank account the bank will be within its rights to refuse to reimburse you if they find out you've shared your personal information with anyone, even if you have subsequently been the victim of a fraudster.
Run a regular security check on your Google A/c information. Make certain you are aware of the activity on your Google A/c.
Use a password manager and run a security check regularly to make sure all your passwords are strong.
Don't leave your phone on the bus, in the train or in the pub., not everyone will take the trouble to return it to you even if you do provide a phone number on the lock screen. some will even use that number to harass you.
Don't use your phone as permanent storage for your private files as if it breaks you will lose everything not saved elsewhere.
Do not forget your passwords/email addresses as if you do, you may well lose access to your phone, permanently and may also lose your Google A/c and everything that entails.
Stay safe and please be responsible.
Penny
Although a FDR may be needed, it's best to ensure all account and device recovery options are in place before resetting.
Penny
Community Manager Aadil_Shaikh recommended this
May 12, 2022