Force connection to 2.4Ghz wifi

Hello Helen Skinner,

 

Welcome to the Android Community forum.  

 

There have been no changes in the way available WiFi connections are displayed in Android 12.  I have a Pixel 4a, a Pixel 5, and a Pixel 6 Pro, all of which are on Android 12.  I have a number of smart devices connected to my home network's 2.4GHz band, including my home's thermostat, multiple smart plugs,  speakers, TV, lights, doorbell, etc.   

 

The options for selecting a WiFi network are clearly visible, including both bands available on my home network's dual band WiFi router, e.g., 5GHz and 2.4GHz, basically pretty much as outlined in the article at the below link:

 

 

A smart device should be capable of locating and connecting to the 2.4GHz band.

 

Best,

Lilybell2

 

Helen,

 

You're very welcome.

 

This ongoing issue with Google WiFi would best be addressed in the Google Nest Help Community:

 

 

See the help articles in the WiFi section.  If you don't find a solution there, then scroll down to the bottom of that page and use the "Contact us" button to connect with Google Support.  

 

NOTE:  Several attempts may be required in order to connect with Support as some Google Support locations are unavailable due to a natural disaster, please persist until you reach Support.

 

Best,

Lilybell2 

Helen,

 

It is likely that this issue is related to the update to Android 12.  Regardless, as the issue is occurring in Google WiFi it will need to be approached via Google Nest.  If there's a conflict, a glitch, a bug, whatever, it will first need to be recognized by Google Nest and, if needed, worked out with Android from their end.  

 

Best,

Lilybell2