Jul 26, 2021
Sign-in on Android devices running Android 2.3.7 or lower will not be allowed starting September 27,
As part of our ongoing efforts to keep our users safe, Google will no longer allow sign-in on Android devices that run Android 2.3.7 or lower starting September 27, 2021. If you sign into your device after September 27, you may get username or password errors when you try to use Google products and services like Gmail, YouTube, and Maps.
If your device has the ability to update to a newer Android version (3.0+), we advise you to do so in order to maintain access to Google apps and services on that device.
How this change will affect you
When support ends for sign-in with a Google Account on Android 2.3.7 and below, you will receive a username or password error if you try to sign in to your devices or to add an email or calendar account. The following cases can also lead to this error if you:
- Perform a factory reset of your device and try to sign in.
- Change your password either on the device or on a different device, which then signs you out everywhere else. When you try to sign in again, you will receive the error message.
- Remove your account from your device and re-add it.
- Create an account on the device.
You will be able to sign into your account with a newer Android version (3.0 or newer). If your device has the ability to update to a newer Android version (3.0+), we advise you to do so.
If you cannot update your device to a newer Android version (3.0+), you can try to log into your Google account on your device’s web browser. You can still use some Google services when logged into Google on your device’s web browser.
To access your Google Account and email on your device using a web browser:
- Open your phone’s browser app.
- To access your account: Go to myaccount.google.com.
- To use Gmail: Go to mail.google.com.
- Enter your username and password.
Details
Informational notification.
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