Get help in an emergency using your Android phone

You can use your phone to show your emergency info. In some countries and with some operators, your phone can share your location with emergency services automatically.

Important: Some of these steps work only on Android 10 and up. Learn how to check your Android version.

Prepare for an emergency

Important: Anyone who picks up your phone can see your message and emergency info without unlocking your phone.

Add emergency information on your lock screen
You can add a link to personal emergency information to your phone's lock screen, like your blood type, allergies and medications.
  1. Open your phone's Settings app.
  2. Tap About phone And then Emergency information.
  3. Enter the info that you want to share.
    • For medical info, tap Edit information. If you don't see 'edit information', tap Info
    • For emergency contacts, tap Add contact. If you don't see 'add contact', tap Contacts
    • To clear your info, tap more MoreAnd then Clear all.
Find emergency info
  1. On a locked screen, swipe up.
  2. Tap Emergency And then Emergency information.
  3. When Emergency information flashes, tap it again.
Put a message on your lock screen
  1. Open your phone's Settings app.
  2. Depending on your phone:
    • Tap Display and then Advanced and then Lock screen display and then Lock screen message.
    • Tap Security. Next to 'Screen lock', tap Settings Settings and then Lock screen message.
  3. Enter your information to help someone return your phone if you lose it.
  4. Tap Save.

Control emergency broadcast notifications

You can turn alert types on or off, see past alerts and control sound and vibration.

  1. Open your phone's Settings app.
  2. Tap Apps and notifications and then Advanced and then Emergency alerts.
You can use this setting to manage certain emergency messages, like disaster warnings, threat notifications and AMBER alerts.

Send your location automatically

To help first responders find you quickly, dial an emergency number. For example, dial 999 in the UK or 911 in the US.

If Android Emergency Location Service (ELS) works in your country and on your mobile network, and you haven't turned off ELS, your phone will automatically send its location using ELS. If ELS is off, your mobile operator may still send the device's location during an emergency call or text.

Turn Emergency Location Service on or off
  1. Open your phone's Settings app.
  2. Tap Location. If you don't see 'Location', tap Security and location and then Location.
  3. Tap Advanced And then Emergency Location Service or Google Emergency Location Service.
  4. Turn Emergency Location Service on or off.
How Emergency Location Service works

Your phone uses Emergency Location Services (ELS) only when you call or text an emergency number. During the call, ELS may use Google Location Services and other information to get the most accurate location for your phone. If you opt in to share this data during emergencies, ELS may also send additional contextual information, like the language that your device is configured with.

Your phone sends this data to authorised emergency partners to help emergency services locate and help you. Your data is sent directly from your phone to emergency partners, not through Google.

After you complete a call or text where ELS is active, your phone sends usage and analytics data to Google to analyse how well ELS is working. This information doesn't identify you, and Google doesn't use it to identify you.

When you send your location with ELS, the process is different from when you share your location with Google Maps. Learn about Location Sharing with Google Maps.

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