Fix a screen that isn't working right on Android

Try the solutions below if your phone screen:

  • Doesn’t respond
  • Flickers
  • Jumps
  • Flashes
  • Shows dead pixels
  • Stays blank

Step 1: Check your phone's screen

Important: After you try each recommended solution, check to find whether it fixed your issue.

  1. Make sure that your screen isn't cracked, chipped, or damaged.
  2. If you have a case or screen protector, take it off.
  3. If you're wearing gloves, take them off.
  4. If you've put any stickers over the screen or sensors, peel them off.
  5. Make sure that your screen is clean.

Step 2: Try these troubleshooting steps

Step 3: Use advanced troubleshooting

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