Other support options

Support for Google Analytics 360 accounts managed by a Google Sales Partner: If your Google Analytics 360 account is managed by a Google Sales Partner, contact them directly for support. Your Google Sales Partner is equipped to handle your inquiries and can escalate issues to Google's dedicated support teams if necessary. For other professional services like phone support, custom installation, and report data analysis, you can also contact one of our Google Marketing Platform Partners.

Support for Google Ads customers: If you are a Google Ads customer, you can also log into your Google Ads account and click on the Analytics support options.

Account access support: If you've lost access to your Google Analytics account because the previous administrator is no longer with the company or is unavailable, follow these instructions. This process may involve steps to prove ownership of the associated website or domain, such as uploading a specific text file to your website's root directory, to help us verify your claim and grant you administrative access.