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Lindsey Murray Original Poster

1/7/21

Shopify Checkout ID showing instead of Order ID in Ecommerce Reporting 0 Recommended Answers 1 Reply 0 Upvotes

Hi! Has anyone experienced Shopify Checkout IDs [instead of Order IDs] populating for some orders in Ecommerce Sales Performance reporting? When searching these Checkout IDs in Shopify, they do tie to an Order ID, which is not recorded in GA [so no duplicate reporting]. Just trying to understand why some transactions record the Order ID vs. Checkout ID.

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Identifying Conversions

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Tim Fletcher 2593

1/9/21

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I spoke to Shopify's support about this two days ago and they claimed it was an issue with my integration. It's not. It's either a Shopify bug or undocumented behaviour.

Sometimes Shopify has not generated an order ID when checkout occurs so they randomly throw the checkout name into the {{ order_id }} liquid template variable.

So good luck with that.

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