This article is about Universal Analytics (UA) properties. Starting July 1, 2023, standard UA properties stopped processing data (July 1, 2024 for UA 360 properties). Migrate to Google Analytics 4, and then refer to the Google Analytics 4 properties section of this help center.

[UA] Export error messages

BigQuery-export error messages and remedies.
This feature is only available in Analytics 360, part of Google Marketing Platform.
Learn more about Google Marketing Platform.

If there is an error exporting data, BigQuery generates an error message, and you can implement the remedies included here.

ACCESS_DENIED

Cause

This error occurs when Google Analytics does not have permission to access the BigQuery Project associated with the integration.

Remedy

Ensure that the following service account has EDIT access to the BigQuery Project for this integration: analytics-processing-dev@system.gserviceaccount.com.

Failure to add and maintain access for this service account will result in ongoing access errors that will create permanent gaps in your data.

BILLING_ERROR

Cause

This error occurs when there is a billing issue with the Google Cloud Account associated with your BigQuery Project.

Remedy

Ensure that your Cloud Billing Account for the BigQuery Project for this integration also contains a valid payment method, and that the payment information is fully up to date.

Failure to ensure up-to-date billing information will result in ongoing billing errors that will create permanent gaps in your data.

Additional actions you can take

Read more about avoiding BigQuery Export failures.

If you receive an error other than those described above, please contact Google Analytics 360 Support for assistance.

If you have confirmed that the appropriate steps have been taken to resolve the errors above but are still experiencing issues, then please contact Google Analytics 360 Support for assistance.

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