Measure ecommerce

[GA4] Ecommerce in Google Analytics

This article is for anyone who owns an ecommerce website or app and is thinking about setting up Google Analytics ecommerce measurement.

Overview

An ecommerce website or app is a store that sells products or services to customers digitally. It typically displays and describes products or services, lets customers purchase products or services, and accepts payments and returns.

Ecommerce measurement in Google Analytics lets you collect and analyze data about how customers interact with your ecommerce store. A developer needs to set up the ecommerce events on your site or app to get started. No additional configuration is required.

Once set up, you'll begin to see data about what products people view, what they buy, and how they shop, typically within 24 to 48 hours of when users begin to use your tagged site or app.

Benefits

Ecommerce measurement helps you understand what your customers like, how well your marketing works, and how to make your online store better to increase sales and engagement. For example, by implementing ecommerce events, you can figure out which colors are most popular, how large the average order value is, and whether certain promotions increase purchases.

Once you're collecting ecommerce event data, in addition to using the data in your reports, you can use the data in audiences for analyzing different groups of users and for exporting the data to advertising platforms like Google Ads so you can run more data-driven advertisements.

Ecommerce setup

Setting up ecommerce measurement can be straightforward, depending on how you've set up your website or app:

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