Known Issues

Recently Reported Issues

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Some customers paying with American Express see Google Apps for Business charges as 'ADWORDS' on statements.

Some customers paying for Google Apps for Business charges (including Apps, Drive Storage, and Vault) with an AMEX card will have these charges identified as AdWords charges on their credit card statements. We are currently working to edit the messaging of future AMEX charges to appropriately read 'Apps' instead of 'Adwords' on credit card statements.

Recently Fixed Issues

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Why was I unable to to save customized columns in my AdWords Account?

Some advertisers may have been unable to save customized columns in AdWords. This issue has now been resolved.
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Why were my AdWords statistics delayed on October 8/9 2013?

Some advertisers may have noticed a reporting delay in their AdWords account on October 8/9 2013. This issue has been resolved.