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Clear cache and cookies

Cookies, which are files created by websites you’ve visited, and your browser’s cache, which helps pages load faster, make it easier for you to browse the web.

Clearing your browser’s cache and cookies means that website settings (like usernames and passwords) will be deleted and some sites might appear to be a little slower because all of the images have to be loaded again.

How to clear cache and cookies

Google Chrome

Computer
  1. Open Chrome.
  2. On your browser toolbar, click More More.
  3. Point to More tools, and then click Clear browsing data.
  4. In the "Clear browsing data" box, click the checkboxes for Cookies and other site and plug-in data and Cached images and files.
  5. Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.
  6. Click Clear browsing data.
Android
  1. Open Chrome.
  2. On your browser toolbar, tap More More.
  3. Tap History, and then tap Clear browsing data.
  4. Under "Clear browsing data," select the checkboxes for Cookies and site data and Cached images and files.
  5. Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.
  6. Tap Clear browsing data.
iOS
  1. Open Chrome.
  2. On your browser toolbar, tap More More.
  3. Tap History, and then tap Clear browsing data.
  4. Under "Clear browsing data," select the checkboxes for Cookies and site data and Cached images and files.
  5. Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.
  6. Tap Clear browsing data.

Other browsers

Review and follow the instructions provided by your browser:

Tip

If web pages aren’t displaying correctly, you can try using your browser’s incognito or “private browsing” mode to see if the problem is caused by something other than cache or cookies.

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