Completing a test deposit or debit authorisation

In order to use your bank account as a form of payment (also known as direct debit), you'll need to verify your bank account before your ads can start showing. You can verify your bank account through a test deposit or debit authorisation, depending on where your business is located.

If you'd like to see the process for a different country, click the drop-down menu above.

Find and enter a test deposit

About three to five working days after you add your bank account information to your AdWords account, a small test deposit will appear in your bank account. Follow the steps below to find and enter this deposit information in your AdWords account.

  1. Review your bank records and search for a deposit from Google Inc. or AFS, Google's payment partner. The deposit should be between £0.15 and £1.15.
  2. When you find the deposit, note the exact amount of the deposit.
  3. Sign in to your AdWords account at https://adwords.google.co.uk.
  4. Click the gear icon and choose Billing.
  5. Click the Billing settings link on the side of the page.
  6. Find your bank account and click Verify test deposit.
  7. Enter the amount of the test deposit in the field provided and click Submit.
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After you enter the correct amount, you can start using your bank account as your primary form of payment. If you're on the automatic payments setting, your ads will start running at this point, if they weren't already.

Failed test deposits

Every now and then, our attempt to make a test deposit doesn't work. If this happens, you'll receive an email and see a notice on your Billing pages, under the gear icon .

More on failed test deposits

There are several reasons why the test deposit might not work, including:

  • Your bank account information was entered incorrectly.
  • Your bank account no longer exists.
  • Your bank account has a restriction against automatic bank account payments.

If your test deposit failed, please check the accuracy of the bank account information that you provided. Here's how:

  1. Sign in to your AdWords account at https://adwords.google.co.uk.
  2. Click the gear icon and choose Billing.
  3. Click the Billing settings link on the side of the page.
  4. Find your bank account under the "Available forms of payment" section. Check whether all its details are correct.
  5. Click the link that applies to you: The bank account details are correct
    1. Contact your bank and ensure that there aren't any account restrictions that prevent you from using automatic bank account payments. Your bank might also call these types of payments direct debit payments.
    2. Once you've made sure that your bank account allows automatic payments, contact us and ask us to re-issue the test deposit.
    The bank account details are incorrect

    You'll need to add your bank account as a new form of payment again. Here's how:

    1. While you're still on the Billing settings page, click the Add new form of payment button.
    2. Enter your form of payment information and click the Save form of payment button.
    3. Click the Billing settings link. Then, in the Your selections section, select Edit.
    4. In the What you pay with section, click the drop-down menu next to Primary and select your new bank account.
    5. Click Save. Wait to receive the test deposit in the bank account that you just added, then verify the test deposit.
    6. Later, you can remove the incorrect bank account by clicking the Billing settings link and then Remove to remove it from your account.
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Print and send your debit authorisation

Once you've added your bank account information to your AdWords account, you'll need to print and send your direct debit authorisation by following these steps:

  1. Sign in to your AdWords account at https://adwords.google.co.uk.
  2. Note: If you're a My Client Centre account-user, sign in to the client account directly.
  3. Click the gear icon and choose Billing.
  4. Click the Billing settings link on the side of the page.
  5. Find your bank account.
  6. Click Print debit authorisation.
  7. For security reasons, you'll need to re-enter your bank account information.
  8. Sign and date the printed debit authorisation.
  9. Take your signed and dated debit authorisation to your bank to be processed. Processing time depends on your bank. Depending on your bank's procedures, your bank might stamp the debit authorisation, tear off a portion and return it to you. In this case, send the stamped debit authorisation to us (following the instructions specified on the document) or send us a scanned copy via our direct debit authorisation form. Alternatively, your bank might send the debit authorisation directly to us.
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Processing times

After we receive your debit authorisation, it usually takes five working days to process. We'll send you an email once we've processed it, and your ads will typically start running, if they weren't already.

If we haven't received  or couldn't process your debit authorisation within 14 days after you add a bank account, we'll let you know by email. In that case, please resend your debit authorisation by following the instructions or via our direct debit authorisation form.

Reasons for us not being able to process your debit authorisation include illegible documents, missing data or incorrect information.

Check the status of your debit authorisation

You can check the status of your debit authorisation at any time. Just follow these steps:

  1. Sign in to your AdWords account at https://adwords.google.co.uk.
  2. Note: If you're a My Client Centre account-user, sign in to the client account directly.
  3. Click the gear icon and choose Billing.
  4. Click the Billing settings link on the side of the page.
  5. Find your bank account. It will show one of the following notifications:
    • We haven't received or processed your authorisation yet: We either haven't received or haven't processed your debit authorisation. If at least 10 days have passed, please resend your debit authorisation.
    • Invalid account details: The bank account details that you entered aren't correct. Please contact your bank to confirm these details, and re-enter them. Then create another debit authorisation and send it to us.
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Accept your mandate

Once you've added your bank account information to your AdWords account, you'll be prompted to accept a mandate within your AdWords account.

Print a copy of your mandate

You can print a copy of your mandate at any time. Just follow these steps:

  1. Sign in to your AdWords account at https://adwords.google.co.uk.
  2. Note: If you're a My Client Centre account-user, sign in to the client account directly.
  3. Click the gear icon and choose Billing.
  4. Click the Billing settings link on the side of the page.
  5. Find your bank account.
  6. Click View or print.
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Note

Oh, dear. We weren't able to determine your billing country.

Please click the drop-down menu above to see direct debit information for your country. You can also use this menu to learn about direct debit information in other countries.

If you don't see your country listed, that means that we don't support direct debit in that country.