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Fix a suspended site

If your ad is marked "Site suspended," it was disapproved because the website promoted in your ad violates one or more of our site policies. To protect the experience and safety of our users, we won't show any ads that point to that site until the site follows our policies.

Below you can find instructions for fixing your website, which will then allow your ads to be approved.


Step 1: Find out why your site was suspended.

To find out what policy your site doesn't follow, look at the "Status" column on your account's Ads tab. Hover over the white speech bubble Ad disapproval bubble next to "Disapproved" and click the disapproval reason to learn more about the policy.
Tip: If you see only "Site policy" listed as the disapproval reason or if the "Status" column is showing another status (like "Campaign paused"), enable the "Policy details" column. You'll see a link to the specific policy that your site doesn't follow. policy details column

You'll typically receive an email from that includes a link to more information about the one or more policies that your site violates and how to fix those problems. If you didn't receive an email from us or need more help, you can use this form to contact us for help understanding what policy your ad violates.

List of all Adwords policies

Step 2: Make changes to your website.

Once you understand the policy that your site violates, make the necessary changes to your website in order to fix the policy issue. The steps you need to take will depend on the policy, so refer to that policy's page for details on what changes you should make.

Please note that not all policy violations are fixable. We've had to make the decision about the types of websites that we won't accept in order to protect our users. If you're unable to fix your site or if you don't want to, we unfortunately won't be able to run your ads for that site.

Step 3: Resubmit your site to us for review.

Once you've made the necessary changes to your site, request a review of your site.

Don't submit your sites for review until you're sure that the violations are fixed. This is important because sites that are repeatedly suspended may receive a permanent suspension that can't be fixed. If your ads are repeatedly disapproved or your sites are repeatedly suspended for violating our advertising policies, your AdWords account may also be suspended so that your ads would no longer run.

If our review shows that you fixed all policy violations, we can re-enable your site and approve your ads to start running again. If your ads remain disapproved, see how to resubmit your ads for approval.

We review most sites within 3 business days. We'll email you once our review is finished.

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