Fix a suspended site
If your ad is marked "Site suspended," it means that it's disapproved because the website promoted in your ad violates one or more of our site policies. To protect the experience and safety of our users, we won't show any ads that point to that site until the site follows our policies.
How to fix a site policy issue
Here's how to get your ads up and running:
- Find out why your site was suspended.
- Make changes to your site as needed.
- Resubmit your site to us for review.
Step 1: Find out why your site was suspended.To find out what policy your site doesn't follow, look at the "Status" column on your account's Ads tab. Hover over the white speech bubble next to "Disapproved" and click the disapproval reason to learn more about the policy.
You'll typically receive an email from firstname.lastname@example.org that includes a link to more information about the one or more policies that your site violates and how to fix those problems. If you didn't receive an email from us or need more help, you can use this form to contact us for help understanding what policy your ad violates.
Step 2: Make changes to your website.
Once you understand the policy that your site violates, make the necessary changes to your website in order to fix the policy issue. The steps you need to take will depend on the policy, so refer to that policy's page for details on what changes you should make.
Step 3: Resubmit your site to us for review.
Once you've made the necessary changes to your site, request a review of your site.
If our review shows that you fixed all policy violations, we can re-enable your site and approve your ads to start running again. If your ads remain disapproved, see how to resubmit your ads for approval.
We review most sites within 3 business days. We'll email you once our review is finished.