Business Operation Verification

Google requires certain advertisers to undergo a verification process in order to ensure a safe and trustworthy ad experience for users. This verification process helps us learn about our advertisers’ business, the products and services they offer, and the relationships our advertisers have with advertised brands or third parties (if applicable).

The person responsible for completing the verification should be familiar with business operations and advertising practices for the Google Ads account. The estimated time to complete the verification process is 15 minutes. 

In order to continue advertising using Google Ads, please fully complete the business operations verification for your Google Ads account within 30 days from the date of the first email notification.

Please do not share any sensitive personally identifiable information (e.g. individual SSN, driver's license)  or business identifiers that are not requested (e.g. tax ID) in the verification form.

* Required field

Initial Questions

If you are an agency or someone who manages multiple Google Ads accounts, please do not enter the Customer ID for your Google Ads Manager Account. Please enter the Customer ID for the individual account. Learn how to find your Google Ads Customer ID.
The following questions are about the Company and the Website you have specified in the “Initial Questions” section above.
Does an outside marketing or advertising agency log in to manage this Customer ID?
6. Is the Company the end provider of the products/services advertised via the Website? *
You specified the Company does not provide the products/services advertised. What type of relationship does the Company have with the end products/services provider? *
7. The Company’s advertising with the Website is best described as: *
Please do not include sensitive PII (e.g. SSN, driver license) or business  identifiers such as tax ID
Please do not include sensitive PII (e.g. SSN, driver license) or business  identifiers such as tax ID

Please do not include sensitive PII (e.g. SSN, driver license) or business  identifiers such as tax ID

Please do not include sensitive PII (e.g. SSN, driver license) or business  identifiers such as tax ID
8. Are there any other businesses that are directly involved in providing the advertised goods and/or services using the Website? (i.e. SEO or call center operations, but not mail services.)
9. Does your company directly interact with the end customer, such as by phone, web chat, or in person?
What communication channels could a consumer use to interact with the Website? *
The CompanyAnother BusinessThe Company + Another BusinessN/A
In person
Phone
Webform
Online Chat
Email
12. Are you the primary contact who can answer questions on the Company's business practices and associated business relationships. *

Thank you for submitting the business operations verification form. The information you provide to us will be used to verify your Google Ads account and is governed by our privacy policy.

We will reach out if we need additional information.

https://myaccount.google.com/privacypolicy?hl=$0
Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service.
Additional info