New Call Directory, Forwarding and Recording Services Policy (March 2020)

Google provides translated versions of our Help Centre, though they are not meant to change the content of our policies. The English version is the official language that we use to enforce our policies. To view this article in a different language, use the language drop-down at the bottom of the page.

 

In March 2020, Google will update the Other restricted businesses policy to no longer allow ads for call directory, forwarding or recording services. These services usually involve calling a phone number to obtain another phone number (or business information such as address) or to be connected to another service. This policy will not restrict ads for online directory services or call recording software.

Originally posted September 2019 and updated December 2019

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