New Call Directory, Forwarding, and Recording Services Policy (March 2020)


In March 2020, Google will update the Other restricted businesses policy to no longer allow ads for call directory, forwarding or recording services. These services usually involve calling a phone number to obtain another phone number (or business information such as address) or to be connected to another service. This policy will not restrict ads for online directory services or call recording software.

(Originally posted September 2019 and updated December 2019)

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