Google is committed to helping users make informed financial decisions. Google Ads policies are designed to provide users with the information they need to weigh the costs of financial products and services and to protect them from harmful or deceptive practices.
Learn more about the Financial products and services policy.
On this page
Google wants to protect users from deceptive or harmful financial products like ultra high-cost personal loans.
Google doesn’t allow ads for personal loans with an APR of 36% or above in the United States (US). This policy applies to advertisers who make loans directly, lead generators, and those who connect consumers with third-party lenders.
Ensure that you prominently disclose the Annual Percentage Rate (APR) of the promoted loan products. Maximum APR should be calculated consistently with the Truth in Lending Act (TILA).
Ad serving for High APR Personal Loans content
- Ads promoting high APR personal loans that target non-US locations are eligible to serve.
- If your ads target both US and non-US locations, or just non-US locations, their serving status will show as “Eligible (limited)”.
Options to fix
If this policy is affecting your ad, review your options to fix below.
Prominently disclose APR
Ensure that you prominently disclose the Annual Percentage Rate (APR) of the promoted loan products. To promote personal loans in the US, ensure that the Maximum APR is below 36%, because an APR 36% or above would lead to disapproval. Maximum APR should be calculated consistently with the Truth in Lending Act (TILA).
Edit your ads to comply with this policy
- Go to Ads within the Campaigns
menu.
- Hover over the ad or asset and select Edit.
- Edit the ad or asset so that it complies with the policy.
- Select Save.
Your ad will be automatically reviewed again. To check the ad or asset status, review the “Status” column. If you hover over each status, you’ll notice a more detailed explanation of what the status means.
Learn more about how to Fix an ad with policy violations.
Appeal policy decision
If you believe there’s been an error and that you haven’t violated Google Ads' policies, appeal the policy decision directly from your Google Ads account to request a review. If the review determines that your ads are compliant, they can run again. If you aren't able to fix these violations or choose not to, remove your ad to help prevent your account from becoming suspended in the future for repeated policy violations.