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i have requested pin code 4 times but i didn't receive it. its 6 weeks since the last pin request 0 Recommended Answers 15 Replies 8 Upvotes
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i have requested the pin code 4 times but i didn't receive it. Now its been 6 weeks since my last request. My ads are now disabled since i didn't confirm my address .


I tried to contact the support via the button but When i click on it to activate my account via my Identity card the don't give me that option!!


Please help?
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I hope google can fix this
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Generally, it takes 2-4 weeks to reach PIN. But, due to the ongoing COVID-19 crisis, the postal mail services are effected all over the world resulting in the delay. The message has been already conveyed by the Adsense team in this regard on support page - 

"Due to COVID-19, your PIN may be delayed. We apologize for any inconvenience this may cause and appreciate your patience."

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I know but the pin code didn't arrive, it been 6 weeks since the last tie i requested it, and its the fourth one.
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Hi,

PIN troubleshooter is the best resource to solve this issue. there is nothing more that can be done for you as of now. IF you fail to receive your 4th PIN, only then the PIN troubleshooter should lead you to a contact form (there you will be able to upload documents if that option is available in your country) else it will send you another PIN.


All the best,
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This what i get, i know that in my country we have the identity verification option, a friend of mine verified his account with his id a while ago, but i don't see the option yet. should i wait more or should i find another way to contact the support, can someone please help!

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@Adam Lahlou: There is no other way around to conatct AdSense if you are NOT eligible for email support. 

I can only suggest you wait for the PIN to reach you. IF you fail to receive your 4th PIN, only then the PIN troubleshooter should lead you to a contact form. 

All the best,
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I've requested my last 4th pin on the 28 April, is it normal to not have the option by now ? or should i wait more. i guess i wont receive the pin i requested it 4 times by now my only option is by identity verification now. i hope some one from google can help me out :(
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having the same issue too
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Me too, Due to covid our google adsense pin delayed. I have a month to verify my account. Poor service in my country. And I am here in Province thats why very slow service.
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Still didn't get anything, can someone from admob please look into this. at least give me another option to request the pin code
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