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7/20/19
AdSense account hacked, banking information changed 0 Recommended Answers 1 Reply 1 Upvote
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Hi all,

My AdSense account was hacked, and my banking information was changed.  I recovered my account, changed the password, etc.  When I log into my AdSense account with my Google account, I don't see the AdSense account in question.  I have the AdSense Publisher ID, Customer ID, and Payments profile ID.  It should all be linked to my Google account, but I have no visibility to it.

I tried using the Login Troubleshooter to no avail (because I can access my account).  I know my Google credentials, but the supposedly linked AdSense account is not showing up.  I've also submitted a Login Issues Form.

The problem is that this is extremely time sensitive as my banking information was changed right before the payment goes out.  And now I can't revert it back as I can't see the account.  Any help is greatly appreciated.  Thank you.
All Replies (1)
1 day
Hi :) I see that this happened 2 months ago, but can you tell me what ended up happening? Our adsense got hacked on Tuesday and we are frantically trying to find out any info we can. I have been back and forth with creator support, but have been told that I need to wait for the internal team to investigate. This has been a nightmare because we are expecting a huge check from adsense tomorrow or so, and are soooo worried about it ending up in the hands of some lowlife hacker. They changed the payment info in our adsense account, and now it says there is no active adsense account with our email. We haven't ever changed anything in the almost 4 years of creating on YT. Thanks to anyone who can respond to this with answers.
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