When we find that an account is not in compliance with our Program policies, we will take action on the account in order to protect our advertisers. Below are some of our most frequently asked questions about disabled accounts.
- Has ad serving been disabled to my account?
- Why was my account disabled? Can you tell me more about the violations that were found?
- Can my account be reinstated after being disabled for policy reasons?
- My account was disabled and my appeal was denied. Is there any way I can rejoin the program? Can I open a new account?
- Will I still be paid out for my AdSense earnings?
- Will I still receive tax forms for the payments I've received?
Has ad serving been disabled to my account?
Your AdSense account is currently disabled for failing to comply with our Program policies. You will be unable to log into your AdSense account.
Why was my account disabled? Can you tell me more about the violations that were found?
You should have received a notification informing you why your account was disabled for policy reasons. Accounts may be disabled for a variety of reasons including but not limited to the following:
- Your account has an extensive history of policy violations and/or repeat policy violations.
Remember that publishers are responsible for the content on every page displaying their ads, even if the content was created by someone else, such as on sites with user-generated content.
- Your account has demonstrated deceptive behavior.
- Our policy specialists found an especially egregious site in your account. These may include but are not limited to adult content, copyright infringement, as well as cases of extreme violence and gore.
To learn more about the most common reasons that accounts are disabled, see our top reasons for account closure.
Can my account be reinstated after being disabled for policy reasons?
As you may know, Google takes issues regarding program policy compliance very seriously. Our Program policies are in place to help ensure a positive experience for our publishers, their site visitors, and our advertisers. As such, our decisions are typically final.
If you feel that this decision was made in error, and if you can maintain in good faith that the policy violations accrued were not due to the actions or negligence of you or those for whom you are responsible, you may appeal the disabling of your account. To do so, please contact us only through our account disabled appeal form.
We will review your request as soon as one of our specialists is available. However, please keep in mind that we reserve the right to disable an account for violations of Program policies, and there is no guarantee that your account will be reinstated.
Please note that due to the volume of appeals we receive, you may only submit two appeals in any given month. Any additional submissions within a 30 day period will not be reviewed.
If your account was disabled for invalid activity, please visit our disabled account FAQ.
My account was disabled and my appeal was denied. Is there any way I can rejoin the program? Can I open a new account?
We understand your concern about the actions taken against your account. Our actions are the result of careful investigation by our team of dedicated specialists, taking into account the interests of our advertisers, publishers, and users. Though you might be disappointed with our decision, we are unable to reinstate your account.
Please also note that publishers disabled for policy reasons are not allowed any further participation in AdSense. For this reason, these publishers may not open new accounts.
Will I still be paid out for my AdSense earnings?
According to our AdSense Terms and Conditions, publishers disabled for policy reasons may not receive any further payment. Where appropriate and possible, we'll refund your earnings to affected advertisers. Please also note that we place stop payments on any outstanding checks for accounts that have been disabled for policy reasons. We ask that you refrain from depositing any checks you may receive in the future, as your bank may charge fees for depositing a stopped check.
Will I still receive tax forms for the payments I've received?
If you've received a payment from us in the past, you will still receive a tax form from us if necessary. To find out if you should be expecting a form 1099 or 1042-S, please visit our Help Center topic on IRS forms.