Ads troubleshooting

Clear my browser cache

You may need to empty your browser cache before you can obtain your AdSense code. To clear your cache:

Google Chrome (15.0)

  1. Log out of your AdSense account. Close all other open browser windows.
  2. Click the menu icon Chrome menu on the browser toolbar.
  3. Select Tools, then select Clear browsing data.
  4. In the dialog that appears:
    • Choose the amount of data you want to delete from the drop-down list. Select "the beginning of time" to delete everything.
    • Select the Empty the cache checkbox.
  5. Click Clear browsing data.

Microsoft Internet Explorer, Mozilla Firefox or Apple Safari

Review and follow the instructions provided by your browser:

In some cases, it may be necessary to clear your cache more than once.