Troubleshoot and resolve common issues
Why your account has a payment hold
Your AdSense payments may be held for any of the following reasons:
- You haven't submitted your tax information
Depending on the country of your payment address, Google may require you to provide certain tax information. Check the "Payments > Settings" page in your AdSense account for more details.
- You haven't set up a form of payment
- You haven't verified your address
- You have a compliance hold on your account
Our payments team need you to provide certain information to confirm your identity, before your payment can be made. Learn more about whether or not you have a compliance hold.
- You haven't removed your self-hold
If you chose to pause your AdSense payments, you need to remove your self-hold to begin receiving them again.
- Your account is currently under review for compliance with our Program policies
All accounts are monitored for policy compliance and invalid activity. At times, while your account is under investigation, your payments will be temporarily placed on hold. You do not need to contact us about this hold; the hold will be automatically removed at the end of the investigation if your account is policy compliant and your traffic is valid.
Receiving your next payment
Provided the payment hold is removed from your account by the 20th, you'll be issued a payment in the current monthly payment cycle. If a payment has been issued, you'll see an "Automatic payment" line item on your Payments page to show your payment is in progress.