Clear search
Close search
Google apps
Main menu

Ads or account disabled

Policy notification asking you to make changes to your site

I received a notification. What do I need to do next?

The notification you received should contain details regarding the policy issue and an example page on which we found the issue. Please read the notification carefully and make any appropriate changes to your site to resolve the issue. Sometimes it can be resolved by removing violating content or removing Google ads from those pages. In other cases, it may require changing the implementation of your ads. Bear in mind that the example page that we provide is just an example, and you should review your entire site to ensure that the same problem doesn't continue to exist on other pages.

Back to top

I've received a notification for a site that I don't manage. What should I do?

If you're concerned about malicious use of your ad code by others, then we recommend that you use the site authorisation feature. Site authorisation is an optional feature that allows you to identify only specific sites that are permitted to use your Google ad code. Find out how to authorise your sites.

Back to top

What happens if I don't make changes?

Please be aware that if you do not make changes to bring your site into compliance, ad serving will be disabled to your site.

If you missed the deadline and ad serving has already been disabled to your site, please make the appropriate changes and then contact us for reconsideration.

Back to top

What if I can’t complete the changes in a timely manner?

If you can't complete your changes and violations are still found, ad serving will be disabled to your site. However, even though ad serving will be disabled, you may continue to update your site and contact us for a re-review once you’ve brought your site into compliance with policy.

Back to top

I need clarification regarding the policy that my site is violating. What should I do?

Please search this Help Centre or visit our Help Forum to find additional clarification on our policies. If you'd like further clarification or to view examples of our policies, please visit our online resources:

Back to top

Start again
Was this article helpful?
How can we improve it?
Sign in to AdSense

Sign in to AdSense to see help for your account

Don't have an AdSense account? Sign Up for AdSense!