Recent changes to our policies mean that some content that previously violated our policies is now allowed, but will receive limited (or possibly no) ad serving. We are working to update the Policy center to make it easier to identify which issues are mandatory to fix and which issues do not need to be fixed, but will lead to restricted demand if not addressed.
To determine if an issue must be fixed, click the issue in the Policy center to expand the policy definition. If the definition starts with Certain sources of advertising are restricted from appearing on content that:, this indicates a publisher inventory restriction that does not need to be fixed, but will receive limited ad serving. Anything else is a policy violation, which you must address.
The AdMob Policy center gives you information about policy violations that have been found in your apps, as well as the steps to resolve issues with ad serving and how to request reviews after you've made changes.
Use the Policy center to see:
- Which of your apps we've found to have policy violations
- Information on why your app is in violation
- The steps needed to comply with program policies
- How to request a review of your app after addressing the violations
To visit the Policy center, sign in to your AdMob account and click Policy center.
In this article:
Understanding the App Policy Center for AdMob
Policy violation notifications
If you have a policy violation, you’ll be notified in the home dashboard of your AdMob account and via email.
There are three types of policy violations notifications:
- Warning: One or more of your apps are not currently in compliance with the program policies. To resolve this, make changes to your app to bring it into compliance by the enforcement date provided in the warning. If you don't make changes by the enforcement date, ad serving may be limited or disabled, and further actions may be taken on your app or account.
- Limited ad serving: One of your apps is not currently in compliance with program policies. As a result, your app will not be monetized by all Google demand sources. To resolve this, make changes to your app to bring it into compliance. If you don't make changes, further actions may be taken on your app or account.
- Disabled ad serving: One of your apps is not currently in compliance with the program policies and, as a result, ad serving has been disabled on your app. To resolve this, review the violation and make changes to your app to bring it into compliance with our policies.
Once you’ve made the necessary changes, request a review for each app with policy violation notification(s) if you want ads to resume or continue serving to your app.
View policy violations
To view the details of the policy violation:
- Sign in to your AdMob account at https://apps.admob.com.
- In the AdMob home dashboard, you’ll find the policy violation notification. Click View in Policy center.
Policy violation details
In the Apps with policy violations section, you can see the details of the policy violation:
- App status: The status of the app with the policy violation; whether it has received a warning or ad serving has been limited or disabled.
- App: The app that has the policy violation.
- Violation: The policy your app has violated.
Expand the Apps with policy violations section by clicking 
AdMob violations
In the AdMob violations section, you’ll see the violation, the review status, and the date the violation was issued.
To learn more about the policies in violation, click each of the policy names under Violation. This provides more information about how to identify and fix the cause of the violation. Once you’ve made changes to fix your app, you can request a review if you want ads to resume or continue serving to your app.
Google Play violations
The Google Play violations section lets you know if you have a Google Play suspension and the date it was issued. Click Fix in Google Play to learn how to fix this violation.
Request a review
You can request a review of your app after you’ve fixed violations or if you want to dispute a violation. If you’re requesting a review because you’ve fixed violations, make sure you upload the new version of your app to Google Play and/or the App Store before you request a review.
How to submit a review in the App Policy Center
To request a review of your app:
- Sign in to your AdMob account at https://apps.admob.com.
- Click Policy center.
- In the Apps with policy violations section, click
.
- In the AdMob violations section, click Request a review.
- Review the information in the dialog box, then describe the changes you made to comply with program policies or explain the reason you think a violation may not apply.
- Check the checkbox to confirm you’re ready for a review.
- Click Request review.
Review status
You can check the status of your review in the AdMob violations section under Review status:
- Pending: Your app is being reviewed and a decision hasn’t been made yet.
- Not approved: A review of your app determined that it’s still in violation of our policies. Review the policy violation details again to ensure you make the correct changes in your app. Once you’ve re-reviewed the policies and made additional changes, you can request another review.
If your review is not approved, you’ll be notified in the Policy center and via email. If your review is successful, the violation will be removed from the Policy center and you’ll be notified via email.
Policy center FAQs
Here are the answers to some frequently asked questions about the Policy center:
